jbcasino Privacy Policy

jbcasino ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the jbcasino platform at jbcasino.vip. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

This policy describes the types of personal information we collect from you when you register, play, or otherwise interact with jbcasino, the purposes for which we use that information, the circumstances under which we may share it with third parties, and the rights available to you as a data subject under Philippine law.

Please read this Privacy Policy carefully. By accessing or using the jbcasino platform, you acknowledge that you have read and understood this policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the jbcasino platform immediately.

For the purposes of the Philippine Data Privacy Act of 2012, jbcasino is the personal information controller responsible for the personal data collected through the jbcasino.vip platform. jbcasino has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws.

If you have any questions, concerns, or requests relating to the processing of your personal data by jbcasino, you may contact our Data Protection Officer using the contact details provided in Section 13 of this policy.

jbcasino collects personal data from you in the following categories:

3.1 Registration Data

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (used to verify the 21+ age requirement)
• Email address and mobile number
• Residential address in the Philippines
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, UMID)
• Proof of address documents
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account)
• Source of funds declarations where required by PAGCOR regulations

3.3 Financial Data

• Deposit and withdrawal transaction records
• Payment method details (e-wallet account numbers, bank account details) — stored in tokenized form only
• Account balance history and gaming transaction logs

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and session duration on jbcasino
• Cookie identifiers and similar tracking technologies (see Section 9)

3.5 Communications Data

• Records of your communications with jbcasino customer support
• Feedback, complaints, and dispute records
• Marketing preferences and opt-in/opt-out records

jbcasino uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your jbcasino player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to jbcasino games, sports betting, promotions, and all other platform features and services.
• Payment Processing: To process deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Identity Verification: To verify your age (21+), identity, and payment method ownership in compliance with PAGCOR Know Your Customer (KYC) requirements.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, PAGCOR reporting requirements, and the Data Privacy Act of 2012.
• Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited conduct on the jbcasino platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through the jbcasino support team.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new jbcasino games and features, where you have consented to receive such communications.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, security, and user experience of the jbcasino platform.
• Responsible Gaming: To monitor gaming behavior and identify players who may be at risk of problem gambling, in support of jbcasino's responsible gaming obligations.

jbcasino processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our obligations under the jbcasino Terms & Conditions, including account management, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AML laws, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for jbcasino's legitimate interests in fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, jbcasino relies on your freely given, specific, and informed consent, which you may withdraw at any time.

jbcasino does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, solely for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening service providers engaged by jbcasino to verify player identities and screen against sanctions lists.
• Game Software Providers: Licensed game developers and platform providers whose games are available on jbcasino, to the extent required for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies, where jbcasino is legally compelled to disclose information in connection with a criminal investigation or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by jbcasino, subject to strict confidentiality obligations.

All third parties with whom jbcasino shares personal data are required to process that data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

jbcasino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and KYC Data: Retained for a minimum of five (5) years from the date of account closure, in compliance with PAGCOR licensing conditions and Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (as amended).
• Customer Support Records: Retained for three (3) years from the date of the last interaction, or longer if the matter is subject to ongoing dispute or legal proceedings.
• Marketing Consent Records: Retained for the duration of your account and for three (3) years following account closure or withdrawal of consent.
• Technical and Usage Data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, jbcasino will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

jbcasino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jbcasino servers.
• Encryption of sensitive data at rest, including payment method details and identity documents.
• Multi-factor authentication options for player account access.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of jbcasino systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jbcasino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jbcasino account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

jbcasino uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support our security and fraud prevention measures. The following types of cookies are used on jbcasino.vip:

• Strictly Necessary Cookies: Essential for the operation of the jbcasino platform, including session management, login authentication, and security functions. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and game display options, to personalize your jbcasino experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use jbcasino, helping us identify areas for improvement. These cookies are only set with your consent.
• Marketing Cookies: Used to deliver relevant promotional content about jbcasino offers and games. These cookies are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jbcasino platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jbcasino:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed by jbcasino, as set out in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data jbcasino holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jbcasino holds about you.
• Right to Erasure: The right to request deletion of your personal data, subject to jbcasino's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jbcasino's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jbcasino has violated your data privacy rights.

To exercise any of the above rights, please contact jbcasino's Data Protection Officer using the contact details in Section 13. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

The jbcasino platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. jbcasino does not knowingly collect personal data from individuals under the age of 21.

If jbcasino becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on jbcasino, please contact our support team immediately at [email protected] so we can take appropriate action.

jbcasino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Privacy Policy, jbcasino will notify registered players by posting a prominent notice on the jbcasino platform and, where practicable, by sending a notification to the email address or mobile number registered to your account. Your continued use of jbcasino following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how jbcasino is protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jbcasino, please contact our Data Protection Officer. All privacy-related inquiries are handled with strict confidentiality.

You may reach the jbcasino Data Protection Officer at the following address (plain text only — not a clickable link):

Email: [email protected]

Please include your registered jbcasino username, a description of your request, and any relevant details to help us process your inquiry efficiently. We aim to acknowledge all privacy requests within five (5) business days and to provide a full response within thirty (30) days.

If you are not satisfied with jbcasino's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.